Performance Guarantee | ONGROK USA

Performance Guarantee

Posted on January 06 2023

As with most other products you might purchase, we understand that you would like to try it before you commit to a decision. While this may not always be possible, at ONGROK, we do offer you the next best thing: a performance guarantee. If you experience any issue with our products at all, you only need to contact us and we will take every step we can to resolve the issue for you. Whether that is sending out a replacement product, repairing a faulty one or issuing you with store credit, you can be assured that our performance guarantee will never let you down.


Here for You

When you make a purchase at ONGROK, you can enjoy complete peace of mind that our customer service team is always here for you. If you find that the product is faulty or not working to your satisfaction, all you have to do is let us know the issue you are experiencing and we will take care of the problem. At ONGROK, we want our customers to enjoy both the best possible shopping and user experience, what this means is providing you with affordable products that do not compromise on quality. If by some chance, a product arrives damaged or does not do what it promises to, you can be assured we will have it repaired or replaced straight away.


Benefits of ONGROK’s Performance Guarantee

Trying before buying is one sure fire way of making sure that the products you purchase meet your expectations. However, not every product on the market gives that option. With ONGROK’s performance guarantee, you can shop with complete confidence, knowing that we stand by our products. You can be sure that the money you spend will never be unjustified, as any issues you face with your products will be addressed by our customer service team immediately. We want your experience with us to be positive, and we will do everything possible to make it so.


Why Choose ONGROK?

ONGROK was founded on the premise of providing our customers with affordable lifestyle products that will not break the bank. When you browse our online shop, you can find a wide range of practical and durable products, ranging from storage tubes to cleaning supplies. All our products are made from high quality materials, including aircraft grade aluminum and natural hardwoods. In addition, our products are manufactured in an environmentally responsible manner so you need have no worries on that score.

Our performance guarantee gives you the confidence you need to check out the products you want. If an item comes damaged, we’ll be happy to replace it as long as you provide us with pictorial proof. Similarly, you can return products within 180 days of purchase as long as they are in original condition with proof of purchase. Furthermore, our Botanical Infuser Machines also come with a one year warranty, ensuring your product is free from defects. We are confident you will love our products, and welcome you to try them out today with our 100% risk free satisfaction and performance guarantee.

Take a look in our online shop today for the practical and stylish lifestyle products you require.

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